Information

We’re committed to delivering your commercial playground equipment safely and on time. Please review our shipping details below.

Shipping Policy

• Custom Orders: Delivery time is 6-12 weeks.
• Quick-Ship Orders: Expected delivery within 3-10 business days.
• We ship all products using reliable freight carriers to ensure your items arrive in excellent condition.

  Delivery Process

  Once your order is shipped, you will receive a confirmation email with tracking information. Our delivery partners will ensure timely delivery to your provided address.

  Please ensure someone is available to receive and inspect the shipment upon delivery. Any damages or missing items must be reported within 24 hours.

Unloading Arrangements

Please note that customers are responsible for arranging the unloading of equipment upon delivery. Playground equipment is large and heavy, and unloading typically requires a forklift or equivalent equipment. You can call Equipment rental Companies United Rentals, 

If you are unable to arrange for unloading, we can provide unloading assistance for an additional charge. Please contact us prior to your delivery date to discuss arrangements.